I’ve had a couple of HTC phones now and even more Windows Mobile phones. The experience, while not pain free, has roughly been positive. However with the release of the HTC Touch Diamond from Orange really whetted my appetite, it looked like the sexy iPhone challenger and the demos were really quite sweet. It wasn’t easy to get hold of, it sold out very quickly, but this week mine arrived.

First thing I noticed, the non-standard HTC USB interface ("Because we are special"), I could live with this even if all the existing phones in our house use standard USB chargers quite easily.

Second thing, well it wasn’t exactly fast on the start up…

Third thing, well it sucked battery quicker than the proverbial ‘Duncan’s mum’.

All of these things I felt I could get used to, but then there was the killer:

I have a TomTom Go 910, I bought it a few months ago from Dabs.com on sale. It was great, because not only was it the excellent TomTom satnav but it also has TomTom Traffic when used with a GRPS enabled Bluetooth Phone AND it can act as a bluetooth headset! Wow! This has worked great with my works Blackberry 8800, OK but without the modem on my works Blackberry 8310 and it worked fine with my Orange/HTC SPV M600.

Obviously and quite plainly it the TomTom Go 910 doesn’t work with the Bluetooth of the new HTC Touch Diamond! Damn

I’ve called HTC ("Not our problem speak to TomTom"), TomTom ("Not our problem speak to HTC") and Orange ("Its not really a function of the Orange network that has a problem so it’s not our problem.").

I have the right of return and now it looks like I will have to take that up. It’s really disappointing to reach that, I had hoped there was some fix or patch for the software but I asked HTC if it was a known issue and they said "no". So I am left with little choice but to send it back and find something else. I have two phones, so it might just be simpler to downgrade my contract with Orange and save myself some effort.

A sad day for HTC, a sad day for Orange and a sad day for producy expectation.

I saw someone on DigitalSpy advocating the use of SpinRite for fixing a damaged HDD. I had to point out that Spinrite is a steaming pile of something but I wanted to use J.Navas’ website GRCSucks.com to do that. However I note that the site is now off-line and so I recovered the details from the internet archive and will post them here until I am instructed to remove them:

Taken from http://groups.google.com/group/comp.dcom.xdsl/msg/9aeee32323c2978e Continue reading “SpinWrong mourning the passing of GRCSucks.com”

Our call centre isn’t big, but then again it is very efficient and rarely has dropped or missed calls. Plus we have sufficient measures in place to allow us to call people back as soon as things slack off.

However, yesterday a client called to ask about something (which being a broadcast problem wasn’t our problem and wasn’t our fault), and he called during a busy period. After being on old for 4min 31seconds he was offered the opportunity of being called back rather than waiting, he could leave a message with his details and normally we call back within a couple of hours at most. He left this message:

NSFW: http://www.orbit.me.uk/gallery2/main.php?g2_itemId=1206

Pleasent chap to use that kind of bad language to some people who are there to help and who weren’t actually responsible for his troubles. But it’s our box they are using it must be our fault.

He was called back, around 10min later, funnily he hadn’t left his phone number on the message but everything is logged anyway. He was very sheepish and humble; surprised to be called back by someone so helpful.

 

I encountered a rather annoying error message in this CMS when I wanted to add a Sitemap component called joomap to Mambo (to improve Google indexing ).

XML Parsing Error: junk after document element
Location: http://www.orbit.me.uk /index.php? option=com_joomap&view=google
Line Number 2, Column 1:<b>Warning</b>:  Invalid argument supplied for foreach() in <b>[snip] /administrator /components /com_joomap /plugins /content.plugin.php</b> on line <b>88</b><br />

This was a problem because it was stopping Google indexing the sitemap. So I decided to dust off my PHP and tackle the problem head on…

Continue reading “Joomap error at line 88 foreach()”