I know that winter comes as a surprise to so many people, one moment it is sunny and the next it’s really quite cold. Then all of a sudden strange white stuff falls from the sky: what a surprise! Who would of thought that in the UK the temperature could drop bellow zero in winter?! I am sure it didn’t used to happen like that.

An open and sarcastic letter to my council, but it might easily refer to any other from what I have seen…

 

Continue reading “Asking Surrey Council for help”

This June there will be local government and European Parliament elections in the UK, this will occupy many peoples minds and for the first time it will challenge me personally. Mainly because it looks like for the first time ever: I will be voting.Yes, I am twenty nine years old and I have not yet voted. Personally I have always disliked the idea and these are my reasons:

Continue reading “Politics in the UK (or anywhere)”

That struck me as an interesting comparison to consider:

Starbacks waste of water!

http://uk.news.yahoo.com/blog/editors_corner/article/3239/

Cholera in Zimbabwe!?!

http://uk.news.yahoo.com/18/20081205/thl-zimbabwe-pleads-for-help-amid-growin-da1a740.html

 

 

Our call centre isn’t big, but then again it is very efficient and rarely has dropped or missed calls. Plus we have sufficient measures in place to allow us to call people back as soon as things slack off.

However, yesterday a client called to ask about something (which being a broadcast problem wasn’t our problem and wasn’t our fault), and he called during a busy period. After being on old for 4min 31seconds he was offered the opportunity of being called back rather than waiting, he could leave a message with his details and normally we call back within a couple of hours at most. He left this message:

NSFW: http://www.orbit.me.uk/gallery2/main.php?g2_itemId=1206

Pleasent chap to use that kind of bad language to some people who are there to help and who weren’t actually responsible for his troubles. But it’s our box they are using it must be our fault.

He was called back, around 10min later, funnily he hadn’t left his phone number on the message but everything is logged anyway. He was very sheepish and humble; surprised to be called back by someone so helpful.

 

So,

 We've just returned from Venice, it was lovely and well worth the time. I realised several things while I was out there:

1) I still hate crowds and tourists (wish I could take a tazer on holiday with me)
2) The average American tourist is the most annoying in the world.
3) The Italians are more helpful and friendly than I could have imagined.
4) It's expensive to be trapped on an island who's main income is tourism.
5) Book major attractions off-season and book hotels directly.

  

Continue reading “Visit to Venice”