Matthew Bloch is one of the key team behind Bytemark and he has posted about what he sees as a lack of progress in the development of email as a technology.

On his twitter feed he asked what people thought, I posted a response but it seems to have been moderated out, so I will copy it here:

I am one of those who wanted customisation of their mail handling, my family has followed me and is using my host because the majority of mail hosting companies couldn't account for connection oddities. I use MailWatch to track MailScanner filtering quickly and tweaking the filtering has been very important. I have one domain of mine hosted with Google Apps just because I can and it is good but perhaps it lacks the granularity for heavy business use?

If a mail hosting company was able to provide the same granularity of control as MailScanner + Postfix + PostfixAdmin + Mailwatch + MySQL + Dovecot1.2 then I think it would give businesses a case to drop their internally hosted servers. Adding RequestTracker into that mix would just be the final leap to give them a feature not available with most off-the-shelf systems.

On the mail client side what I have come to realise is that I can't navigate my email quickly enough. I have many GB of email and at work I have thousands of emails waiting to be sorted into the myriad of sub-folders. I think the answer is tagging and bayes suggestions but I think tagging hasn't truly been leveraged to it's maximum. I think it should be possible to browse tags with depth to narrow down the emails. Thus the initial view should have every mail, there should be a tree list of every tag; then each tag should have every tag which is shared with the previous tag. Thus a matrix hierarchy of tags can evolve and with Bayes suggestions mails can be tagged as they arrive (I already use the Bayes sort add-in for Thunderbird). In this way the mass of mail can be filtered down to the target quickly and more importantly mail can be in many places! An email might be to do with marketing but also to do with a client.

Perhaps I need to blog this....

Anyway, good posting!

I've been thinking about this concept for a matrix mail client for some time and I think I need to write a white paper about it so that I can see if I can drum up interest in developing it! I will see what I can do.

Apparently Global Language Monitor has declared that "Web 2.0" is the English Language's millionth word.

 But this doesn't seem to have impressed British academics according to the Guardian:

Professor David Crystal, professor of linguistics at Bangor University, called the idea "the biggest load of rubbish I've heard in years". He said: "It is total nonsense. English reached 1 million words years ago. It's like someone standing by the side of the road counting cars, and when they get to 1 million pronouncing that to be the millionth car in the world. It's extraordinary."

And the Daily Mail also achieved this excellent quote:

However John Simpson, chief editor of the Oxford English Dictionary, said: 'We find it curious that Web 2.0, a term that was coined in 1999 and has been in broad use since 2004, is being regarded as a new entrant to the language."

So overall, measurement of entomology with high precision seems to have its flaws and is more about publicity than useful fact. I am proud of the balanced journalism by both these media groups in the reporting.

From an email I received yesterday:

One day a florist goes to a barber for a haircut. After the cut he asked  about his bill and the barber replies, 'I cannot accept money from you.  I'm doing community service this week.' The florist  was pleased and  left the shop.
When the barber goes to open his shop the next morning there is a  'thank you' card and a dozen roses waiting for him at  his door.
Later, a policeman comes in for a haircut, and when he tries  to pay his bill, the  barber again replies, 'I cannot accept money from you. I'm doing community  service this week.' The policeman is happy and leaves the  shop.
The next morning when the barber goes to open up there is a 'thank you' card and a dozen donuts waiting for him at his door.
Later that day, a professor comes in for a  haircut, and when he tries  to pay his bill, the barber again replies, 'I cannot  accept money from you  I'm doing community service this week.' The professor  is very happy and  leaves the shop.
The next morning when the barber opens his shop, there is a 'thank you' card and a dozen different books, such as 'How to  Improve Your Business'  and 'Becoming More Successful.'
                                     
Then, an MP (a member of Parliament) comes in for a haircut, and when  he goes to pay his bill  the barber again replies, 'I cannot accept money from  you. I'm doing  community service this week.' The MP is very  happy and leaves the shop.
The next morning when the barber goes to open up,  there are a dozen MPs lined up waiting for a free haircut.

And that, my friends, illustrates the fundamental difference between the citizens of our country and the members of our Government
In light of recent errors of judgment by members of government it has been determined that all staff should be made aware of revised guidance on personal expenses:

1) Staff are not permitted to use company money to pay for accommodation beyond that required directly for business. In order to remove all doubt this includes the paying mortgages with salary. Staff are expected to use their savings or take supplementary employment (subject to approval on the grounds of conflict of interest) to fund their lifestyles.*

2) Manure: by-products of grazing animals may only be purchased with company money where required for normal business operations. No authorisation is required for the purchase of modest quantities of bovine manure for sales staff or support staff.

3) Pornographic videos may not be hired by spouses of employees and be claimed on expenses, only by employees themselves for their own use.

4) Plumbing services may be provided on the company account providing sufficient evidence is provided of the problem before hand and 7 days of notice given of any unexpected work.

5) Employees may employ their relatives only where that relative is paid through the off-shore shell account funds normally reserved for bribery.

6) Bribery will no longer be tolerated, instead the practice will be retitled: external non-declared incentives.

7) Due to previous abuse of the system a maximum number of days of 'away from home' subsistence may be claimed in one year. This limit is now set to: 400 days per annum.

8) Staff will be expected to hand all gifts to the finance department for placing on eBay. This includes personal presents for the following events/holidays:
- Birthdays
- Christmas (and other religious festivals)
- Weddings (except for those in junior grades or director grade and above).
Income from the sale of these items will be put towards to executive training and development fund maintained by our contractor: Betfair.com

* Acceptable forms of secondary employment not considered a conflict of interest include but are not limited to:
- intimate massage
- private escort services
- sale and distribution of narcotics
- sale and distribution of videos (especially for pornography or blackmail)
Employment which is considered a conflict of interest with company business includes (but is not limited to):
- Fraud
- Organised religion
- Children's entertainment
- Murder, arson and/or pillage

Please ensure you follow this guidance in future.

Kind regards,

Finance Department

Sent from my BlackBerry® wireless device